Best Practices & WRAP

​Evidence-based best practices help community residential shelters provide services that are safer, more humane, more consistent, and more effective. By using trauma-informed care, Housing First principles, low-barrier access, person-centered case management, harm reduction, strong partnerships, data-informed improvement, and staff support, shelters can better meet residents’ immediate needs while helping them move toward long-term stability. These practices benefit not only residents, but also staff, partner agencies, funders, and the broader community.