Peer Case Management
Peer Case Managers in the District of Columbia play a vital role in supporting individuals as they navigate health, social services, and recovery systems.
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Peer case managers must have the essential skills and knowledge needed to effectively support individuals in behavioral health, substance use recovery, and related social services.
Learning Modules
Peer Case Management is a client-centered, collaborative support model in which trained individuals with lived experience—known as peer specialists—work alongside clients to identify needs, set goals, and access services
District of Columbia's Peer Case Managers must adapt to evolving technologies and service delivery models, possessing essential digital skills has become crucial for peer case managers. These competencies ensure effective communication, documentation, resource navigation, and service coordination in an increasingly digital environment.
Core competencies provide a foundation for peer case managers to deliver high-quality, person-centered support within the District of Columbia. By mastering these competencies, peer case managers can empower clients, foster resilience, and facilitate meaningful connections to services and resources.
Situational role play is a key training method, allowing participants to practice real-world scenarios in a safe environment.
Situational role play prepares peer case managers to respond confidently and compassionately to clients’ needs. Practicing these scenarios helps strengthen real-world skills, ensuring quality support for D.C. residents in their recovery and reintegration journeys.
Practicum is a specialized program designed to equip peer support specialists with the hands-on skills and knowledge necessary for effective case management within behavioral health and social service settings.
Practicum is to bridge the gap between theoretical knowledge and practical application.
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The Employment Search is dedicated to promoting self-sufficiency, resilience, and community integration. The program values the unique strengths and experiences of each participant and emphasizes a collaborative, person-centered approach to employment support.
PCM Resources
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Peer Case Managers in the District of Columbia (DC) serve as crucial advocates and support systems for clients navigating various health, social, and community services. This guide provides a thorough overview of resources available to clients, empowering Peer Case Managers to connect individuals with the assistance they need for well-being, recovery, and self-sufficiency.
The District of Columbia is home to a variety of core community resources designed to support residents across multiple areas of need, including health, housing, education, employment, and social services. This guide provides an overview of essential organizations and services available to individuals and families in Washington, D.C.
The District of Columbia Interagency Council on Homelessness (ICH) serves as a collaborative body that brings together various stakeholders to address and end homelessness in Washington, D.C. Among its key roles, the ICH coordinates the work of numerous service providers who deliver essential support and resources to individuals and families experiencing homelessness.
